All Work
Web 4 months2024

Stratos Platform

Stratos Inc.

+340%

Revenue Growth

42%→9%

Churn Reduction

4.8★

User Rating

10×

Render Speed

Overview

Stratos Inc. had built a powerful B2B analytics platform — but their users were churning at 42% because the interface felt like a spreadsheet from 2010. They came to us with one mandate: make it feel premium while keeping power users happy.

React Node.js AWS

The Challenge

The platform had 200+ data views, complex filter logic, and a user base ranging from data scientists to C-suite executives. Any redesign needed to serve both audiences without losing the depth that power users depended on — a near-impossible UX balance.

Our Approach

How We Solved It

01

Deep Discovery

We ran 24 user interviews across 3 persona types, heatmapped 6 months of session recordings, and identified the 12 most-used workflows that needed zero friction.

02

System Architecture

Designed a component system of 80+ tokens in Figma before writing a single line of code. Built a dark-mode-first design system that scaled from widget to full dashboard.

03

Iterative Dev

Shipped in 2-week sprints with weekly user testing. Each sprint had measurable task-completion targets before we could advance.

The Solution

What We Built

A modular dashboard engine where users could personalise their workspace — drag, pin, expand, collapse. We built a new data visualisation library from scratch (React + D3) that rendered 10× faster than their legacy charts.

Stratos Platform solution

+340% Revenue

"Navsetu Labs delivered a product our team is genuinely proud of. The research depth was unmatched — they understood our users better than we did after a month."

Daniel Park

CPO, Stratos Inc.