Stratos Platform
Stratos Inc.
+340%
Revenue Growth
42%→9%
Churn Reduction
4.8★
User Rating
10×
Render Speed
Overview
Stratos Inc. had built a powerful B2B analytics platform — but their users were churning at 42% because the interface felt like a spreadsheet from 2010. They came to us with one mandate: make it feel premium while keeping power users happy.
The Challenge
The platform had 200+ data views, complex filter logic, and a user base ranging from data scientists to C-suite executives. Any redesign needed to serve both audiences without losing the depth that power users depended on — a near-impossible UX balance.
Our Approach
How We Solved It
01
Deep Discovery
We ran 24 user interviews across 3 persona types, heatmapped 6 months of session recordings, and identified the 12 most-used workflows that needed zero friction.
02
System Architecture
Designed a component system of 80+ tokens in Figma before writing a single line of code. Built a dark-mode-first design system that scaled from widget to full dashboard.
03
Iterative Dev
Shipped in 2-week sprints with weekly user testing. Each sprint had measurable task-completion targets before we could advance.
The Solution
What We Built
A modular dashboard engine where users could personalise their workspace — drag, pin, expand, collapse. We built a new data visualisation library from scratch (React + D3) that rendered 10× faster than their legacy charts.
+340% Revenue
"Navsetu Labs delivered a product our team is genuinely proud of. The research depth was unmatched — they understood our users better than we did after a month."
Daniel Park
CPO, Stratos Inc.
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